Vagueness is weakness.
Doctrine: Fuzzy communication indicates failed leadership, and it’s unethical. Clearly express what matters, why it matters, and what comes next. Clarity fosters alignment. Vagueness undermines trust. If your team is left guessing, you’re the issue.
Discipline: Mandate clear communication protocols for all major initiatives. Require leaders to use concise language and verify understanding. Conduct regular communication audits.
Auditable Standards
Observable
–Can team members clearly articulate the goals, their roles, and the next steps after a leader’s communication?
–Are there frequent misunderstandings or re-work due to unclear instructions?
–Does the leader ask clarifying questions to ensure understanding?
Trainable
Offer workshops on effective presentation skills, active listening, and concise writing.
Enforcable
Persistent miscommunication leading to significant errors, duplicated effort, or team frustration can be grounds for corrective action.